Building the infrastructure to support a growing business is less of a straight path and more of a series of jumps and plateaus. Every time we’ve made one of those jumps, we think to ourselves, why didn’t we do that sooner?
There’s no exception to hiring Kristina—Operations Manager of 2A. How did we get by without her? I’m not sure, but here are a few reasons we’ve come to rely on Kristina to do the heavy lifting.
She’s an expert process builder
Before joining 2A, Kristina spent 10 years in health information management, designing and managing procedures to improve operational efficiency. Lucky for us. Since she joined, she’s put her process skills to work and streamlined our back office. Our clients may not know it, but they are benefiting from her skillful contributions every day.
She digs in
Thorough is an understatement. Her commitment to excellence means she doesn’t shy away from the hard tasks—a challenge makes Kristina double down. This is obviously an asset at work, but it also pays off in her free time. Commitment and persistence led Kristina to compete in her first weight lifting competition last year, and now she’s training for her next.
She has a hunger for learning
Whether it’s taking a UX design class at General Assembly, brushing up on how 2017 tax changes will impact our business, or dropping a new mix on her turntables, she’s less of an I-don’t-know, and more of a let-me-find-out. Her enthusiasm for the new makes her a perfect fit for the dynamic role of managing a budding agency, and also makes her interesting to talk to.
She’s been demonstrating her appetite for learning for a while now—Kristina is the youngest of five siblings and the first in her family to graduate from college (go dawgs!).
I am looking forward to learning more about Kristina. In the meantime, I sure am glad she does the heavy lifting around here—making the office run smoothly.