By Liz Mangini

Wonder Team activates to deliver superhuman marketing solutions

Image by Thad Allen

While chatting with a Microsoft marketing lead recently, I heard about a presentation challenge that’s all too common. She told me it was difficult to create slides that serve two purposes—supporting presenters and flying solo without commentary. Either the deck would be too dense and full of text, or lack enough information for readers to understand the story.

She asked me, “How do I provide enough context, tell the full story, and frame it all on a limited number of slides?”

At 2A, we get it!

When it comes to solutions, the 1970s extraterrestrial superhero duo comes to mind—The Wonder Twins. They activated their superpowers by touching hands and saying, “Wonder Twin powers, activate!” Zan metamorphosed into a form, and Jayna into a shape. Together, they solved any problem and always saved the day.

Although 2A storytellers and designers may not be from another planet, their creative expertise is out of this world! Storytellers magically form ideas into impactful copy and designers shape concepts into appealing visuals. Together, they transform words and shapes into a compelling story that resonates and drives action.

In fact, 2A is composed of more than the Wonder Twins (storytellers and designers). We have a Wonder Team, which also includes whip-smart, innovative consultants, program managers, and developers.

Whether you need help with a pitch deck, case study, video, eBook, or messaging framework, the Wonder Team works with you to understand your challenges and goals. Then, we strategize to come up with simple, innovative solutions that empower you to deliver successful business outcomes.

Do you need a Wonder Team?

We are ready to activate!

By Katy Nally

Cats off to a new kind of eBook

Image by Brandon Conboy

Welcome to the feral world of eBooks—where even the way you write “eBook” can get catty (is it ebook, Ebook, e-book, or eBook?!) First off, many clients confuse eBooks with whitepapers. The former delivers a high-level taste of your product while the latter provides a technical deep dive. And once you finally sort out the deliverable you want, there are many ways to get eBooks wrong, leaving customers disappointed that they handed over their email addresses for a supposedly juicy asset.

The biggest mistake? Content that sends readers straight into a cat nap. They’re longwinded duds. The main points may be there, but readers had to slog through 20 pages to find them. And the next biggest mistake? The story doesn’t connect to the reader’s needs. Without relevant context as to why someone should care, m-architecture diagrams—no matter how beautiful—just won’t land.

Our eBook breakthrough: informative ≠ boring

eBooks can be exciting! Ours take you on big cat adventures and still land the main points. Fancy Feast that! For instance, in our eBook about a NoSQL database, we thought, how about a cat hotel to explain the nuances across database models and entice the audience to dig in—right meow!

While we could write cat puns all day long, for an eBook to land, it has to be built on a solid framework.

Our eBooks are like catnip because:

  • We break down tough concepts: Technology is complicated, but your audience shouldn’t need a PhD to understand how your product works. We break down the technical concepts—and sometimes bring in the purrfect metaphor—so anyone can understand how it works.
  • We grow the flow: There’s always more to the story than just product specs. We keep readers engaged with a narrative that’s easy to follow and doesn’t break the flow with a million marketing benefits or buzzword soup.
  • We put it in context: If the audience doesn’t know why they should care, then a marketer somewhere should be fired. We frame the benefits of your product in a way that resonates with the reader.

So how about an eBook as thrilling as a laser pointer darting along the floor?

Take the leap and land safely with 2A.

By Mike Lahoda

Image of a baby pushing a toy ruck on top of the planet earth

Image by Guangyi Li

Let’s talk about diapers.

Not being a father myself, I’ve never actually changed one.

But if you’re a new parent like several of our 2A staff members, you’re likely waking up at odd hours of the night to sounds of wailing and whining on the baby monitor that you now instinctively know translate to “change me.” Or maybe you can vividly recall how your once-tiny human laid on the changing table in front of your sleep-deprived eyes. And now you’re in awe at how much they’ve grown, and how much more they’ll continue to grow.

Thinking back, were you at all concerned about whether or not you could afford a fresh diaper to wrap your precious cargo with? Studies show that up to 36 percent of families struggle to afford diapers. This can lead to high rates of depressive symptoms among new moms, as diapers, unlike baby food and formula, are not covered by programs like WIC or SNAP.

You may be wondering why this B2B marketing company is blogging about diapers. While, yes, we are trying to contain a few messy projects right now, really this is a celebration of Evelyn, Lucy, Maren, Nolan, Oliver, Rowan, Ruth, Sophia, and the 2A babies we’ll soon welcome into the world.

We invite you to join our rapidly growing 2A family in supporting WestSide Baby—a Seattle nonprofit that provides essential items to children in need by collecting and distributing diapers, clothing, and equipment like car seats. We’re glowing with the pride of new parents to share 2A’s sponsorship of WestSide Baby’s annual Beyond the Basics event that enables the organization’s extraordinary impact in our community. In addition, our team donated a total of 5,930 diapers to help keep kids safe, warm, and dry.

Diaper need stinks. Change it.

By Abby Breckenridge

4 business villains every marketer should fight

Image by Thad Allen

“But what happened that was bad?” my 5-year-old asked after I wrapped up an improvised bedtime story about a boy named Chugapie who likes to eat a lot of pies. And while his question was certainly a stall tactic, and he was probably just hoping for a sword fight instead of a child-driven, problem-solving narrative, he did have a point.

A good story needs some tension—or something “that was bad.”

As students of business-to-business marketing, we’re well versed in the tensions that compel decision makers to act. Fear is a tested marketing lever, but the business audience has a unique set of worries. As we support our B2B marketing clients to create stories that resonate with their customers, we’ve found common themes. Here’s our short list of business villains that smart leaders pay money to avoid, and clever marketers position their products to combat.  

  • Innovative competitors—nothing spells the end like getting left behind by a business that reinvents your space.
  • Security threats—if your data is compromised, so is your future.
  • Inefficient teams—employees make the engine churn, don’t let old tools and bad training slow them down.
  • Disenchanted customers—they vote with their dollars, so you’d better make sure they’re voting for you.

Whether your business customer is looking to digitally transform or empower their team, make sure you’re offering a solution that fights their villains and smooths the arc to resolution.

By Tracey Whitten

Tips for starting a new job during a pandemic

Image by Brandon Conboy

For some, the prospect of starting a new job elicits feelings not unlike meeting your significant other’s family for the first time. You may ponder questions like, Will they like me? Will I fit in? Can I bring value? Maybe not that last one, but you get the idea. The stakes feel high. Now, starting a new job, remotely, while amid a global pandemic, can feel downright abysmal. There are the normal jitters that come with trying anything new and then there is the pandemic-induced anxiety.

I should know, I’ve been there! It can feel overwhelming at times. But after a few months in my new role as a program manager for case studies, I’ve discovered some tips that have helped ease the transition.

Tip 1: Coffee, tea, kombucha?

Yes, some of us need it to function, but I am alluding to time in this case. Schedule coffees with people. Spending 15–30 minutes in get-to-know-you chats can help humanize your co-workers in this strange dystopian time. Learning about your new colleagues in this informal setting allows you to pick up on their working style, personality, and quirks, then they get to know you in return. I recommend scheduling as many as possible in your first few weeks.

Tip 2: Sit in on all the meetings

Saddle up, get cozy, and mute yourself. But seriously, sitting in on meetings that may not directly involve my role has helped to form my 360-degree view of life at 2A. From internal revenue meetings to client branding calls, getting a peek behind the curtain in different scenarios has helped connect the dots. It has given me context about where I fit in and where I might bring value. While you’re ramping up, I recommend asking your manager if there are meetings you can sit in on.

Tip 3: Finally, slack

Cut yourself some! This is uncharted territory for everyone. We’re all learning and growing, so it’s okay to make a few mistakes along the way, and luckily at 2A it is encouraged. For a self-proclaimed perfectionist, I won’t lie, this one has not come easily. But across the board, this notion has been reinforced by my patient colleagues and for that I am grateful!

It’s not the easiest, but these different tactics have definitely made starting a new job amid a pandemic less jarring. Now, when I finally do meet my co-workers face to face, that will be a different blog post entirely.

By Clinton Bowman

image of a green car hood with a supercharger engine

Over these past months, we’ve seen digital transformation make quantum leaps forward. According to a recent McKinsey study, several years’ worth of digital transformation has occurred since COVID-19 began. In the car race to keep up with the needs of today, it’s easy to push off your longer road-trip activities like messaging. Yet, with no clear end in sight, now is the time to make sure your messaging is keeping pace.

At 2A we’re story geeks. We know that in order to build compelling content you need the right foundation. Messaging is the framework to ensure you and your team are ready to deliver captivating content to your customers that addresses their needs of today and tomorrow. As your customers’ needs evolve, you should revisit your messaging and make sure it still resonates. Kick the tires. Get the tune up you need. And set a course for the new road ahead.

Our team of storytellers and consultants are ready to be your co-pilot, navigating the map and maybe the playlist. We’ll work with you to evaluate your current messaging, identify what can be scrapped and supercharged, then build the framework to gas your rendezvous with customers. From there, we can create other itineraries, be it sales tools or your brand identity to help land the new and improved you.

Wondering how to get your messaging back in the fast lane? Pick us up and let’s get you back on pace together.

By Rachel Sacks

Ideas born in quarantine to help with your 2020 pivot

2020 hit us hard. It brought upon more challenges than any of us could have ever imagined. But I’ve been so impressed with the creative ways companies have pivoted in order to keep their businesses running. I saw restaurants offer dining experiences in a yurt, museums offer virtual tours, libraries offer virtual story time, and more! There was so much innovation born from the world shutting down because of the Coronavirus.

At 2A we pivoted in our own way. With everyone going remote, we were challenged by the increasing demand for digital content and focus on virtual experiences. We pushed ourselves beyond what we already knew to expand our offerings.

Here are a few ways we pivoted in 2020:

  • Full-stack case study – We put engaging copy and arresting design into motion, creating a scrollable, interactive web experience. These full-stack case studies take the digital web experience to the next level to tell classic customer stories.
  • Click-through demos – These click-through product demos help sellers demonstrate the value of technical products to potential customers.
  • Video from afar – Don’t have a videographer on call? No problem! We’ll send you a kit with all of the tools you need to create video content from the comfort of your home office.
  • Virtual keynotes and talk tracks – Our virtual keynotes wow remote audiences with exciting morph transitions and talk tracks that hold their attention. Even though we pivoted to design keynotes for smaller screens, they still had a big impact. Dance moves included.
  • Animations – Animations are blazing hot sauce in marketing today. They’re informative, persuasive, and add a spicy zing that keeps your company top of mind. Last year our animation practice grew 250 percent.
  • 2A culture – Even though an impromptu Teams call doesn’t quite replicate the water-cooler chat, we have connected with each other in different ways from our home offices. We’ve enjoyed virtual ice cream parties, happy hours, and even baby showers!

I’m not sure when life will go back to the way it was before COVID-19 but until then, we can help with your pivot. Let’s ride this wave of virtual experiences until we can collaborate in person again.

By Erin McCaul

I’m the proud new owner of a quirky old house on a 2-acre homestead, and I don’t know how folks fixed things before YouTube. Video walk-throughs have taught me how to swap outdated light switches, build raised beds, re-plumb a laundry tub, and use a maul to split firewood. I’ve even taken up bread baking. Unexpectedly, the do-it-yourself trend recently cropped up in my 9–5 life outside the farm. At 2A we’ve been crafting click-through product demos that help sellers demonstrate the value of technical products to potential customers.

Ramp up quickly

Like a YouTube tutorial, snackable product demos are a great way for marketers to help sales teams ramp up quickly. Taking the prep-work out of product walk-throughs, these clickable demos can help teams sell new tools, brush up on product functionalities, or onboard new hires.

Visually engage customers

With an intuitive and engaging design, customers will feel like they’re in the actual product rather than a demo. This realistic experience makes it easy for potential customers to understand what makes your solution so valuable.

Tell value-first stories

Our clickable demos pair screenshots with comment boxes to prompt sellers on talking points throughout the demo. Sellers also have the ability to toggle the commentary off, giving more seasoned team members some breathing room as they walk through the product.

We’ve got a process that takes the guesswork out of demos. After an hour-long interview to learn about your product, our team does the rest. We craft a demo story to capture the featured use cases, mock up designs, write a script, package it all up for development, and deliver ready-to-deploy code packages in eight–12 weeks.

Ready to help your teams and customers re-plumb a laundry tub, master your product? We can help!

By Kelly Schermer, Annie Wegrich

Turning up the heat on wikis with technical animations

Animations are blazing hot sauce in marketing today for good reason. They’re informative, persuasive, and add a spicy zing that keeps your company top of mind—in less than two minutes. With nearly two-thirds of customers preferring to watch a short video over reading a document (Wyzowl), animations offer the biggest bump for your brand. They have the potential to deliver a higher message density (think Scoville Heat Units) per second than other types of video by giving you full control over the auditory and visual elements as well as the interplay between the two.

A lot of animations today target the check-writing, decision-making customer at an organization. Typically, these animations stay at the organization or product level to help business leaders make the best choices for their teams. However, in the B2B technology space, staying at a higher level can sometimes mean burying the details of your main differentiator in technical wikis, docs, and blogs. In short, not giving it the marketing props it deserves.

This strategy can be troublesome as your offering gets vetted down the sales funnel. It forces developers and engineers, who are the key influencers and ultimate implementers of your solution, to slog through technical documents to find and unpack crucial nuggets. Who can blame them if they can’t find your buried differentiators?

A technical animation targets tech-minded influencers  

At 2A, we help B2B clients troubleshoot for these potential pitfalls by considering how a technical animation can be used to round out their marketing strategy. Technical animations target the developer/engineer influencers, homing in on a single feature or capability and describing both how it works and why the audience should care about it—in under two minutes. They can be especially useful if you want to:

Land a technical concept that’s not well understood and explain your product’s advantages

Demonstrate key features and controls you offer that exceed current industry capabilities

Investigate different scenarios and/or environments that might create new use cases

Our technical animations give you the old two-for-one punch by educating influencers about nuanced topics and promoting the value of your solution. If you’ve been relying on classic technical documents to help communicate what sets you apart, you could be missing a valuable chance to stir up more interest with a technical animation.

Spice up a technical story with us!

By Kyle Luikart + the 2A Team

2A’s favorite albums of 2020

The beginning of the year had me slipping out of the office between meetings, spending what should have been my lunch money on tunes from our neighbor, Everyday Music. Digging through crates of musty cardboard sleeves and jewel cases was a wonderful way to come up for air after being submerged in the world of cloud data platforms and AI/ML. But round about March everything changed, and I no longer found myself next to the record store between meetings. And my commute was axed, so things like FM radio, and podcasts silently slipped out of rotation. My listening habits changed, and I began looking forward to old-music Mondays and new-music Fridays, unintentionally leaning into music recommended to me by algorithms at a time when human interaction had taken a most extreme decline.

Creating marketing materials for machine learning puts an optimistic glow on what technology can do for us, but there’s a lot that goes into how an individual connects with music—time, place, receptiveness, emotion—that’s harder to train into a machine learning model. Just like when your favorite DJ plays a new song on the radio, a good friend suggests an artist they love, or you uncover a gem in a bin after sinking countless hours sifting, discovering new music can bring a tiny thrill of connection.

We hope you connect with some of 2A’s human-selected favorites of 2020.

Adrianne Lenker – Songs (folk/indie) – “Recorded in a tiny Western Massachusetts cabin, Lenker’s songs capture the solitude of 2020 without making it the primary subject. Dreamy finger-picking, gripping vocals, and poetic lyrics make the Big Thief front-woman’s solo album a must listen.” – Mike Lahoda

Bad Bunny – YHLQMDLG (Latin trap/reggaeton) – “Not necessarily what we did this year since the pandemic kept us in and far from concerts, however this album fueled my running in 2020 with its Latin beats and overstimulating electronic arrangements.” – Renato Agrella

Becky and the Birds – Trasslig (R&B/pop) – “Becky and the Birds track “Paris” transports me to a lighter, sexier place, which I needed a lot this year. And those magical, fairly-like vibes carry over to other tracks, building an album that is both moody and uplifting.” – Abby Breckenridge

Chromatics – Faded now (electronic/indie) – “There are so few new albums that I dove into this year, but Chromatics Faded Now is the album that stood out the most to me and made its way into my rotation of regular music pretty easily. Chromatics is such a distinct sound—club bass beats, heavy synth, echoing vocals—and this album follows that legacy. It did really make me miss shows and cocktail bars where this music bleeds seamlessly into the background. Here’s hopin’ for new places to listen to this in 2021.” – Clinton Bowman

Khruangbin – Mordechai (psychedelic/funk) — “This trippy album has been our hypnotic soundtrack for the last several months. It’s been a welcome space to spend time in.” – Daniel Schmeichler

Left at London – Transgender Street Legend, Vol. 2 (alternative/indie) – “Since 2020 had meant staying local, I’ve been listening to KEXP all day long and came across Left at London’s Transgender Street Legend, Vol. 2, which I’ve kept on repeat.” – Annie Unruh

LOOK MUM NO COMPUTER – These Songs are Obsolete (electronic/rock) – “A one-man band and DIY superstar, Sam Battle does some outlandish circuit bending work and skirts using traditional software based production tools to create unique and deftly performed synth rock.” – Kyle Luikart

Neil Cicierega – Mouth Dreams (mash up/electronic) – “Internet titan Neil Cicierega strikes again with his latest ‘Mouth’ mashup album. This fourth installment features remixing and reworking everything from classical orchestra pieces to pop music to commercial jingles to create bizarre, idiosyncratic, and comedic songs. Dreams of a baby wishing it could be a train, a super psycho demanding not to touch his bed, bells ringing on the moon, and rocking Ewoks form a surreal tapestry of sound that had me laughing and baffled in equal measure.” – Thad Allen

Run the Jewels – RTJ4 (hip hop/electronic) – “Killer Mike and El-P released ‘RTJ4’ two days early in response to the protests against police brutality after the deaths of George Floyd, Breonna Taylor, and Ahmaud Arbery. This year has been hard, and this album beautifully captures this very raw moment we’re all living.” – Erin McCaul

Taylor Swift – Folklore (indie folk/alternative) – “Like many, I underestimated Taylor Swift. She released not one but two new albums during a global pandemic. “Folklore” is layered and sharp, and it is the album I find myself asking Alexa to play again and again. Taylor’s voice as a true storyteller, musician and songwriter only gets better.” – Laurie Krisman

Yves Tumor – Heaven to a Tortured Mind (electronic/pop) – “Yves Tumor creates funky experimental pop that feels like a romantic fusion of Prince and David Bowie. When I want to escape from 2020 on a psychedelic audio spaceship, I put on this album.” – Nick Dwyer