03/23/2022

Part I: Consulting agencies make a big impact on the Microsoft contractor experience from start to finish

By Nora Bright

Part I: Consulting agencies make a big impact on the Microsoft contractor experience from start to finish

Image by Guangyi Li

At 2A, we know it takes exceptional people to deliver exceptional work—and attracting those top performers starts with creating a top-notch employee experience. That’s true whether we’re talking about the marvelous marketers and creatives that craft client deliverables as part of our marketing agency, or our extraordinary Embedded Consultants.

Here you might ask, what exactly is an Embedded Consultant? ECs, as we call them, are highly skilled and experienced individuals who function as contracted members of our clients’ in-house teams, using their considerable talents to help get critical projects over the line. Our ECs are experts in partner engagement, marketing and project management, business operations, and more, and all share 2A’s commitment to delivering exceptional results.

While we’ve placed ECs in a number of top tech companies, our Microsoft EC practice has really taken off. As our practice grows, it feels only natural to take a step back and evaluate—as an agency, are we delivering the experiences and benefits that help our ECs shine in their Microsoft roles? And, taking a further step back, how much of an impact does 2A—or any agency—have on the EC experience anyway?

To find out, we surveyed a diverse group of 50+ marketers, project managers, and other professionals with several months to more than 12 years of experience as Microsoft contractors. Our respondents included previous 2A ECs as well as contractors who have never worked for us.

So, what did we learn? Read on for the details, but here’s a sneak peak: agencies impact the experience of Microsoft contractors at every stage, from whether they decide to accept a role in the first place to how they feel when their time at Microsoft is over.

Go or no-go: Consulting agency benefits and culture are major factors in deciding whether to accept a new contractor role.

98% of respondents said the agency associated with the opportunity impacted their decision to accept a position 

94% of respondents said the agency’s PTO policy was an important factor in deciding whether to accept a position

80% of respondents said these factors were also important in their decision:

  • Medical, dental, and vision insurance
  • Agency company culture
  • Agency ability to provide support in navigating their role

And when it’s over: When looking back on their time at Microsoft, ECs report that their relationship with their agency played a significant role in their overall take on the experience. 

  • Microsoft contractors who were unsatisfied with their agency were 3x more likely to also be unsatisfied with their overall experience at Microsoft 
  • 2/3 of Microsoft contractors who were unsatisfied with their agency reported poor company culture and lack of support with navigating their roles as the top reasons

Looking forward: Agencies can make or break opportunities for both Microsoft hiring managers and contractors. Does your agency provide these benefits Microsoft contractors love?

  • Medical, dental, and vision insurance benefits
  • Generous paid time off
  • 401k plan with matching
  • Company culture that makes consultants feel valued and supported

Stay tuned for part two of this blog series, where we’ll reveal how 2A stacks up against other agencies and why it matters. In the meantime, whether you’re a hiring manager or could be our next EC, we’d love to tell you more about what makes 2A different.