By Erin McCaul

Image by Guangyi Li

In September 2021 my husband and I welcomed our second child earthside. As we juggled newborn night feedings, calculated wake windows, kept our 4 year old entertained, and changed 10+ diapers a day we decided we needed more work and bought a 1997 Eurovan. Lovingly nicknamed Clark, we celebrated the end of my maternity leave with a two-week family road trip to see a friend in Salt Lake City, Utah.

In my role as a Program Manager at 2A, I’ve had the opportunity to build cool websites with our stellar in-house team of consultants, designers, storytellers, and developers. Lucky for me, I was able to apply 2A’s web process to get our van adventure ready.

Getting the wheels turning with a feature list

When building websites (and vans) the first question to ask is “what does it need to do?” Our van needed to make it 1,600 miles roundtrip to get us to Utah and home again, so we planned for safe car-seat installation, space for our down sleeping bags, a fridge install, and ample storage for snacks, ski gear, and toys.

Gathering requirements and objectives upfront ensures both smooth design and development phases. At 2A we meet with our client’s core team to really understand their vision and audience, and plan for the site’s functionality.

From bringing delicious apples to your doorstep, communicating the importance of healthcare interoperability, or building an interactive map for sports legislation every project starts with a feature list outlining what exactly the site needs to do and how we’ll do it.

Packing in the content(s)

My family loves camping, so before our trip I did an audit to see what I could move from our gear room to the van before placing a bulk order for mac and cheese. When building a website, it’s important to go through the same exercise with content and brand elements. Do you have an existing site that contains your brand gear? What content needs to be migrated, edited, or newly crafted? Are you keeping your current brand, opting for a brand refresh, or hoping for a new look and feel? What content do you have, and how does it need to be organized for users?

Taking it for a test drive

Before our trip we tested the van at our local ski hill and spent a weekend camping close to home. It was a great way to pressure test our designs for making coffee, sleeping, cooking dinner, doing dishes, and accessing toddler toys. Before launching a site, the crew at 2A tests all websites across different browsers and devices to make sure it all works and meets accessibility requirements before going live.  

Two days into our trip I was reminded that sometimes bugs pop up after launch—or in this case, mice. As I sanitized every surface of our van in a Walmart parking lot after discovering a mouse had eaten our bagels, I was grateful I’d planned to camp near cities with easy access to stores and Clorox wipes. To head off the unexpected at 2A, we plan for website soft launches. This means the site is technically live and discoverable, but we ask clients to hold off on announcements or marketing campaigns that actively send traffic to the site until we’ve had one last chance to check for bugs.

Towing the line on maintenance

An hour into our road trip Clark broke down in rural eastern Washington. One tow truck ride and a very kind mechanic later, we were back on the road after a few hours. The lesson? Vans and websites both require maintenance to keep them running smoothly. From WordPress version and plugin updates to new feature development, 2A has you covered well after your site goes live.

Ready for an adventure? Let’s build a site together!

By Nora Bright

Image by Guangyi Li

At 2A, we know it takes exceptional people to deliver exceptional work—and attracting those top performers starts with creating a top-notch employee experience. That’s true whether we’re talking about the marvelous marketers and creatives that craft client deliverables as part of our marketing agency, or our extraordinary Embedded Consultants.

Here you might ask, what exactly is an Embedded Consultant? ECs, as we call them, are highly skilled and experienced individuals who function as contracted members of our clients’ in-house teams, using their considerable talents to help get critical projects over the line. Our ECs are experts in partner engagement, marketing and project management, business operations, and more, and all share 2A’s commitment to delivering exceptional results.

While we’ve placed ECs in a number of top tech companies, our Microsoft EC practice has really taken off. As our practice grows, it feels only natural to take a step back and evaluate—as an agency, are we delivering the experiences and benefits that help our ECs shine in their Microsoft roles? And, taking a further step back, how much of an impact does 2A—or any agency—have on the EC experience anyway?

To find out, we surveyed a diverse group of 50+ marketers, project managers, and other professionals with several months to more than 12 years of experience as Microsoft contractors. Our respondents included previous 2A ECs as well as contractors who have never worked for us.

So, what did we learn? Read on for the details, but here’s a sneak peak: agencies impact the experience of Microsoft contractors at every stage, from whether they decide to accept a role in the first place to how they feel when their time at Microsoft is over.

Go or no-go: Consulting agency benefits and culture are major factors in deciding whether to accept a new contractor role.

98% of respondents said the agency associated with the opportunity impacted their decision to accept a position 

94% of respondents said the agency’s PTO policy was an important factor in deciding whether to accept a position

80% of respondents said these factors were also important in their decision:

• Medical, dental, and vision insurance
• Agency company culture
• Agency ability to provide support in navigating their role

And when it’s over: When looking back on their time at Microsoft, ECs report that their relationship with their agency played a significant role in their overall take on the experience. 

• Microsoft contractors who were unsatisfied with their agency were 3x more likely to also be unsatisfied with their overall experience at Microsoft 
• 2/3 of Microsoft contractors who were unsatisfied with their agency reported poor company culture and lack of support with navigating their roles as the top reasons

Looking forward: Agencies can make or break opportunities for both Microsoft hiring managers and contractors. Does your agency provide these benefits Microsoft contractors love?

• Medical, dental, and vision insurance benefits
• Generous paid time off
• 401k plan with matching
• Company culture that makes consultants feel valued and supported

Stay tuned for part two of this blog series, where we’ll reveal how 2A stacks up against other agencies and why it matters. In the meantime, whether you’re a hiring manager or could be our next EC, we’d love to tell you more about what makes 2A different.

By Jane Dornemann

Image by Brandon Conboy

A few years ago, someone told me a theory about stories that has stuck with me ever since. He said that every story in existence fits into one of two buckets: a person goes on a journey or a stranger comes to town. With a little bit of loose interpretation, this holds true.

Think about it. Hansel and Gretel? A person goes on a journey. Rapunzel? A stranger comes to town. Or, we can get symbolic, too: the first Spiderman movie can arguably be that Peter Parker goes on a journey (an emotional and physical transformation) and a stranger comes to town (the Green Goblin). Look in the newspaper, even: COVID is the stranger who keeps coming to town, and Facebook is on a journey to bring Meta to every business.

When I first heard this theory, it was kind of a downer. Really? Of the infinite number of stories told and yet to be told, they all boil down to two? This seemed against the very nature of storytelling. A good storyteller is always looking for new ways to tell a tale, so imagine being told that’s not possible.

But I came to realize that just because a story can fit into one of two buckets doesn’t mean there aren’t new ways to tell them. Because another thing is true of good storytellers: We give in to convention when it serves us and we color outside the lines when it serves our audience.

And, the persistence of rule isn’t all bad. It keeps us from saying “Let’s eat, grandma” instead of “Let’s eat grandma,” after all. Maybe we keep returning to this particular journey-or-stranger convention because it has served us so well. We can color outside the lines through mediums, tones, word choice, and perspectives. We can write about the same journey in a million different ways; if we couldn’t, Barnes and Noble wouldn’t have an entire section devoted to travel writing.

At 2A we are all about adding colorful layers to this (seemingly inescapable) two-bucket theory—and our clients agree. In 2019, a stranger came to town in the form of Microsoft’s new SQL Server, so we turned it into a helpful case study. When the Seattle Public Library launched a summer reading program, we encouraged kids to go on a journey of their own. After AWS traveled along the West Coast to educate IT pros on the benefits of modernizing with containers, we were there to tell the tale.

When a client tells us a story, we think about the best approach to communicating it. For example, does a particular case study work best if told in chronological order (detailing the journey from challenge to solution), or is it better presented as a yin-yang scenario (things weren’t great until this strange new solution came to town, and now look!)

Another way to play around with the two-bucket truth is perspective. In another ebook, we demonstrated the value of a client’s solution by writing about it through the eyes of the user (a software developer) as he took on various challenges at work—a departure from the vendor-centric narrative.

Looking for other creative ways to tell your story? Don’t be a stranger, and come to our town (….or you can just shoot us an email).

By Kimberly Mass

Q. What do President Franklin Delano Roosevelt, every Hallmark winter holiday movie, and 2A have in common?

A. We all know the value of a fireside chat when it comes to delivering information in a casual, conversational way that invites listeners to share in the experience.

Whether literal or figurative, the image of a blazing hearth brings to mind feelings of warmth, light, and human connection. When done well, fireside chats deliver all that: they encourage listeners to bask in the warmth of informal conversation, they shed light on interesting or complex topics, and they connect the audience through a collective experience.

But what makes a good fireside chat? Certainly, a cup of cocoa, a cozy blanket, and a furry friend help, but the essential element is the fire itself.

• Start with tinder: Tinder is any easily combustible material used to start a fire. What topic will spark your audience’s interest? What information or knowledge will ignite their curiosity? Once your idea is more than a flicker, it’s time to
• Add some kindling: Kindling helps the fire you just started grow bigger and hotter. Can you find a moderator and speaker whose passion for the topic warms their conversation? Once you do,
• Finish with firewood: Firewood provides the fuel that keeps your fire burning longer. What questions and answers will fan the flames of interest in your audience—and your speakers—to keep them engaged throughout?

Are you ready to pull up a chair and enjoy the warmth? 2A can help!

By Annie Wegrich

Image by Brandon Conboy

An email comes in at 8:45 p.m. on a Sunday—close contact! No school tomorrow! A runny nose sets in—still no school tomorrow! Staff and educators are sick—and again, no school tomorrow! It’s a really hard and demoralizing time to be a parent. We believe in community safety, and we trust our educators and daycare directors. We understand the impossible jobs they have right now and the impossible feats they’re going through to stay open. But schools close. Here we are.

As a working parent of a toddler and baby twins, my partner and I are exhausted. We’re working in the armpits of the day around their runny noses. We’re cutting blueberries in half while coloring, all before trading the kids for the meeting one of us has in three minutes. We’re thankful for our incredible, graceful coworkers. We love our jobs and take pride in our careers, and we love our kids more. We’re in this together.

But, since the one long, isolated, day that started two years ago, parents have had it. Which doesn’t matter one sneeze, because our situations are far from over. Therefore, we hope you enjoy a little laughter—may it keep us from crying.

2A gives you: Things our at-home-children have done to derail our workdays

Live interruptions during team calls:

“MAMA I HAVE TO POOP” (Sophia, 2.5)

“We’re moving to Wisconsin!” (Rowan, 2.5)

“Idon’twanttoidon’tneedto, Idon’twanttoidon’tneedto, Idon’twanttoidon’tneedto” (Oliver, 3.5)

“Hey Oliver mommy is going to be on a call now so I will need you to be very quiet for me.” “But I like people! I need to say hello to my people!” (Also Oliver, 3.5)

“Don’t worry, I can find something else to do” (Edie, 7)

“I can’t hear you; I can’t hear you; I CAN’T HEAR YOU” (Anonymous teen, 17)

“Can we pretend I’m a half snake man and we live in the calamity ages?” (August, 8)

Live, unfortunate actions during video calls:

Repeatedly ripping a headset out of my ears (Maren, 1)

Throwing up all over, and inside, my shirt (Maren, 1)

Slot machining* peas onto my computer (Evelyn, 1)

*Slot machining: when Evelyn smiles while eating and shoots whatever unchewed food all over you like you won a prize.

Pulling my shirt ALL THE WAY down in a passionate ask to be picked up (Gil, 1.5)

Dropping an English muffin, jam-side-down, on the carpet (Sophia, 2.5)

Taking a child into a public bathroom before remembering to turn off video (Anonymous potty-training mom, child 2.5)

Silently watching hour 6 of anime (August, 8)

Text messages from children, received during working hours:

“DADYWANRUGONETOBEDAMWATH?” (Victor, 6) (Translation: Daddy when are you going to be done with work?)

“Idon’twanttoidon’tneedto, Idon’twanttoidon’tneedto, Idon’twanttoidon’tneedto. OMG MOM.” (Maya, 15)

“How do I know when I’m bleeding so much I have to go to the ER?” (Anonymous young adult, 23)

“Have you noticed that my lazy eye isn’t as open as my other eye before? Look at this picture.” (Anonymous teen, 17)

“The tabs on my car are going to expire.” (Abby, 20)

“I just lost my sense of taste and smell” (Anna, 31)

“Would you like to go with Anna and me to Vegas?” (Kat, 33)

Conclusion: There isn’t just one, because we’re still collecting more great, painful, and hilarious moments of humanity. Maybe there is a message here about being nice to people, not knowing what they’re going through. Maybe it’s that kids are awesome, and we should be really happy with the extra time we get with them. I hope it’s knowing that when your chaos feels isolated, you’re never alone. At least, I’m happy I invested in a mini carpet steamer because the jam-down English muffin, vomit-volcano, and slot-machine pea incidents, all mine.

By Jane Dornemann

Image by Brandon Conboy

Now that you know why it’s harder for brands to land news coverage that converts, I’ll explain how that adds value to content marketing investments—specifically, case studies.

There are several reasons why content marketing has always been a great investment. If nothing else, every dollar spent results in an asset produced, which unfortunately is not the case for our hardworking PR friends. They’ll agree that changes across the media landscape have amplified the ROI of brand journalism in recent years. Having worked in each of these arenas, I only see that return continuing to grow. I feel that way particularly about case studies. Here’s why:

Case studies have higher engagement rates. People love stories. We’ve loved them since the inception of language. And we really love stories to which we can relate. We consume case studies much like we do news articles, but unlike opening to some random story in a magazine, we’ve arrived at a case study because we were already on the path to it. People who are reading a case study didn’t happen upon it, they had somewhat directed themselves to it. This means they start with a significantly higher level of engagement, which translates to much higher conversions rates. If you choose to gate your content (releasing it in exchange for an email contact), you’ve just doubled your lead generation power (#1: adding to your sales team’s contact list, #2: converting with effective content).

Case studies are a lower-maintenance investment. Brand-generated assets like case studies offer businesses a unique advantage over news articles, namely via narrative control. If your PR team lands a pitch with a top-tier reporter, the prepping is intense; there’s much to do over what to say, what not to say, and practicing deflection and non-answers to potentially damaging questions. After a story runs, you may feel like it didn’t explain the product accurately, or it didn’t put your company in the great light you’d hoped for. It will live on the internet forever and there’s not much you can do about that. But with case studies, you decide where the focus is. You direct the story, you control the language, you can align it with key messaging.

Case studies can be multiplied. Unlike the one-and-done customer story you may get into a newspaper’s business section, case studies can regenerate—they can be repurposed for other forms of content or can be replicated to reach different customers. For example, a brand can take one product or service within its arsenal and create multiple case studies for it. For example, a cloud feature that helps hospitals better treat patients can also help truck part manufacturers save money. In this way, you can not only reach different niche audiences with the same story focus, but you can strategically adjust them to meet potential customers at different points in the sales funnel. The broader your case study portfolio, the more you have to multiply, from inclusion in ebooks to slides in your conference presentation deck. Or even—dare we dream—as customer references you can give to an interested journalist.

Case studies are socially confirming. Case studies can increase sales by 185 percent—in part due to the fact that case studies give people what they need to trust a business. 93 percent of customers read online reviews before purchasing a product, and a study by the Wharton School of Business at University of Pennsylvania showed that customers earned through referrals have an 18 percent lower churn rate. After 3 years, there’s an 82 percent chance they’ll still be your customers. In your personal life, if you had to select one house cleaning service to hire, you’re far more likely to go with the one your colleague has used and approved over an unknown service, right? Especially if they provide a real-life scenario (“Green Cleaners did a great job of turning my post-holiday disaster of a house into a sparkling home, and even took all my gift wrap to the recycle bin.”) Case studies provide that powerful, much needed social validation. At its core, a well written case study isn’t that much different from a passionately written, exuberant, I-finally-found-my-forever-hairstylist Yelp review.

Speaking of referrals, might I recommend 2A?

There are a million content agencies out there, but I took my love of quality storytelling and relatable content to only one of them: 2A. Our cadre of creatives come to work every day ready to produce the kind of captivating content that clients love and audiences remember—which I bet goes a lot further than following up with that uninterested journalist for the fifth time.

By Jane Dornemann

Image by Brandon Conboy

This is the first post in a two-part series on how a changing media landscape is making content marketing more attractive for brands.

I was once a journalist who went into public relations, then back into journalism, then finally settled into content marketing here at 2A. For companies looking to spread the word about their work, I’ve got a hot tip: it’s time to rethink your strategy.

Last year, the Pew Research Center found newsroom employment has fallen 26 percent since 2008.

So, what does this mean for you, my dear brands? Well, ask your public relations teams. They’ll tell you that those new product announcements, amazing customer stories, and executive spotlights have become far more difficult to land in just about any media channel.

It isn’t just that newsrooms are cutting staff down to the bare bones, leaving fewer reporters to cover the same amount of news. The subject matter itself has also become more intense. The pandemic, visible effects of climate change, and political infighting all have relegated your product-centered business story into the shadows.

There’s more.

Many of those journalists cross over to public relations jobs, pitching their former colleagues on corporate stories. The result? A terrible 6:1 ratio of PR pros to journalists. Understandably, overwhelmed journalists are increasingly vitriolic about the volume of business-related pitches that flood their inboxes every day, decreasing the chances that your cool story will ever meet the journalist’s eyeballs, much less cultivate a headline. During my years in PR, I saw genuinely great brand stories—ones that I would have picked up in a second as a journalist, had I a leaner inbox—go unpublicized.

It’s 2018 and PR people still call me when I ignore their 17 email pitches

— Dustin Volz (@dnvolz) August 6, 2018

To generate revenue, bigger news outlets like Business Insider, Wall Street Journal, and The New York Times have gated all or some of their content behind paywalls. So even if you do land some killer coverage, a fair portion of your target audience won’t ever read past the headline. Additionally, PR teams have become fond of sweetening the pot for journalists by offering exclusives, meaning only one journalist can write about it first. That makes the story less desirable to other journalists, who usually don’t want to recycle a news story that another outlet already broke.

All the while, brands are paying hefty annual retainers to PR firms regardless of whether those dollars translate to media coverage or not.

The difficultly of attaining journalist-written coverage (known as earned media) has prompted brands to turn to owned media—brand-created assets like social media, blogs, case studies, and whitepapers.

But why? What makes content marketing so extra special all of a sudden? Find out in part 2 of this series.

By Katy Nally

Image by Guangyi Li

My dad was a bit strict when I was a kid. In high school I either had to join a sports team or get a job so I’d be occupied after school and less likely to get into trouble. By college I figured this rule no longer applied and was excited at the prospect of nearly two months at home doing nothing. The time between my finals ending and my summer job starting could be filled with episodes of The Wendy Williams Show and napping in the sun.

But alas, he was on to me. He told me I had to find something to fill those few weeks. This presented a challenge, as not many companies are willing to hire a completely untrained 18 year old for less than two months. So I got creative. I looked at summer study abroad programs and discovered I could spend that time on the island of Rhodes in Greece. Napping in the sun here we come!

When I returned to the states, I had a few Greek phrases in my pocket, like σας ευχαριστώ (thank you) and πόσο κάνη ένας σαλάτα (how much is one salad). I also knew the alphabet well enough to read the fraternity and sorority houses on campus.

I wish I could say my Greek faded away unnoticed, but lately the alphabet has been making a comeback into my lexicon. This time, though, the alphabet doesn’t remind me of snorkeling and cliff jumping, it just gives me the heebie jeebies that COVID-19 is a comin’.

As COVID zooms through the Greek alphabet, we’re trying not to freak out, and instead put our energy toward helping our friends and neighbors. In lieu of a year-end gift for 2A’s clients, we donated on their behalf to organizations that are making a real difference in our community. Thanks for helping us support Black Girls Code, Duwamish River Community Coalition, and FEEST Seattle.

And who knows, maybe 2022 is the year that Greek surrenders its variants in favor of sandy beaches and street food.

By Nora Bright

Image by Thad Allen

Whenever I read a best-of list of music albums published at the end of the year, I often think about how critics decide what to include. Do they focus on the albums that pushed a genre’s boundaries, that encapsulated the year for critics, or something else? 

When I was in high school, I was an avid reader of Pitchfork and loved how the popular music blog rated albums on a scale of 0–10. It felt so clean to assign numbers—so black and white. 

As I got exposed to more music genres and subcultures in college, I began to feel strongly that the quality of a song or album (and all art, for that matter) is in the eye of the beholder. Trying to assign a definitive number began to feel silly. I went to concerts with bands that I adored but critics didn’t. They were criticized for riffing on old garage rock tropes that weren’t relevant anymore; or maybe they weren’t so good at their instruments, but damn were their live shows fun; or their music meant everything in the world to a small group of people. 

So what makes an album worthy of an annual roundup? I’d argue it’s different for everyone at 2A who chose an album for this list. For some of us it was the music that gave us the strength to keep going amid another year of the pandemic. It made us feel cozy at home, or represented our values.  

I can’t resist making a marketing metaphor here—at the end of the day, it’s about what matters to the customer. 

I hope you give some of these tracks a listen, and that the reasons behind our choices give a tiny window into what matters to each of us.  

Emile Mosseri – Minari Soundtrack  

Favorite song: Big Country 

Emile Mosseri soundtracks have landed in my regular rotation the past couple years, and especially 2021, as the warm and dreamy sounds of Minari were great company while hanging around at 3am with a newborn. – Aaron Wendel 

Adele – 30 

Favorite song: Easy on Me 

This album captures the longing, melancholy an uncertainty of a COVID year. – Laura Templeton 

Her music has an ability to pierce the soul and reminds me I can conquer any mountain I face. 30 is a masterpiece in storytelling. – Tammy Monson 

Chromeo – Date Night: Chromeo Live! 

Favorite song: Don’t Sleep 

Electro-funk duo Chromeo has a playful retro style that I’ve enjoyed for years, and their 2019 tour was one of the last live shows I went to before the pandemic shut everything down. Chromeo approached the situation with typical good humor—recording a Quarantine Casanova EP and releasing a “2020 tour” shirt with a blank list of shows on the back, both sending proceeds to support those in need. The release of the live album was another joyful counterpoint to a year-plus of no live shows—delightful to revisit their funky sound boosted by a full backing band. – Thad Allen 

Lil Nas X – Montero 

Favorite song: That’s What I Want 

My favorite album of the year has to be Montero by Lil Nas X. All of the music videos from this album are amazing, and really fully celebrate his Blackness and queerness. It’s been the bright point of my year. My friends and I anticipate and text each other about every new music video drop. He really commands social media well and sets the conversation. – Annie Unruh 

Sophia Kennedy – Monsters 

Favorite song: Orange Tic Tac 

Monsters has 13 unique tracks that take you into the mysterious mind of Sophia Kennedy. The flow of the album is interesting to say the least. Beats Per Minute put it best, “Sophia Kennedy hops between styles on each track as if she’s escaping what’s come prior.” Monsters is an album that I kept revisiting through a year that sometimes had a similar feeling. – Mitchell Thompson 

The National – The National (re-release) 

Favorite song: American Mary 

If nothing else The National’s band-titled album, remastered in 2021, is reminder of just how much this band has grown. Best saved for writers who are editing (not creating), the track list sounds like Bruce Springsteen was run through a country washer and finished off in an indie dryer. “American Mary” is the best song on there, mostly because it carries the sounds of the better band The National became. –  Jane Dornemann 

Japanese Breakfast – Jubilee 

Favorite song: Paprika 

I’ve dug Japanese Breakfast’s punk-ish earlier releases and love how Jubilee layers funky basslines and gorgeous strings on top of her already stellar songwriting. It’s been fun to see her music explode in popularity this year including late night appearances, her Be Sweet Video for the Sims in Simlish, and of course her bestselling book Crying in H Mart. It’s J Brekkie’s world, we’re just living in it. – Nora Bright 

Whitney K – Two Years 

Favorite song: Last Night #2 

Two Years is the kind of album that makes me want to abandon all responsibilities and travel around the country hopping trains. But I’m definitely not going to do that. I’ll just listen to this album. Lou Reed, Bob Dylan, and plenty of country/folk influences ring out on this, scratchy, rambling 10-song LP – Mike Lahoda 

Taylor Swift – Red (Taylor’s version) 

Favorite song: Babe 

Red is perfect to put on while I’m doing work, making dinner, or driving in the car. Something about the updated songs takes me back to years past and is just so good. I can’t help but sing along. – Rachel Adams 

Sun June – Somewhere  

Favorite song: Singing 

Somewhere by Sun June was my 2021 soundtrack for when I wanted to bob my shoulders and focus on the beauty and intimacy of regular life. Even without the words—which are engaging—the music tells a floaty, deep-breath-inducing story. – Abby Breckenridge 

By Kelly Schermer

If you fell asleep during any of the Star Wars movies and felt annoyed when you awoke because the red and green shooting lights were STILL piercing the dark screen, you are not alone! And, if you think I’m a heartless jerk for falling asleep in the first place, get in line—colleagues are picketing my apathy as we speak. In the past, I would have argued that Star War-iors and Star Snore-iors inspired Rudyard Kipling’s saying “…ne’er the twain shall meet,” but recently a colleague and I tag teamed a keynote address that drew on the strengths of both camps. And what we ended up creating together was quite the force to reckon with!

Building a technology keynote from the ground up is a labor of love (and my oh my, do we ever love it!). At its core you might think, a keynote is just a PowerPoint deck and a talk track. While that’s not wrong, the practice of building a keynote looks nothing like what it takes to make a normal pitch deck. A keynote is its own special snowflake for a lot of reasons (sounds like fodder for another blog, doesn’t it?), but from a writer’s perspective, what makes it especially fun is the added challenge of making the content relevant within the context of the event and weaving in the speaker’s personality to help them engage and connect with the audience.

A couple months ago, my brilliant teammates, Guy and Forsyth, were asked to create a keynote to kick off a multi-day developer event. It was kind of like they got a box with a bunch of parts (most of which were still under development) and were asked to build something new with them. Forsyth started by sifting through the pieces for a story that would make their final product inspire the developers in the audience. Fast forward a bunch of zany brainstorm sessions later, and they had landed a fun Star Wars theme in which the technology describes a bridge to a universe of possibilities.

While we call it a theme, Forsyth made it so much more. She wrote a highly nuanced storyline comparing the capabilities of Jedi at different levels of their training to the benefits of specific databases. She referenced inter-character backstories and iconic movie scenes. It was a sheer work of art for anyone, especially pro-sci-fi developers and Star War-iors.

However, as it tends to happen in keynotes about burgeoning technology (and war-torn galaxies), our heroes faced setbacks. Forsyth was called on a higher mission (the highest really—her first family vacation post-COVID), and I stepped in to get the keynote over the finish line. Whereas she wrote her Star Wars heart into every line of that talk track, I picked, prodded, and googled every reference to find the ones that would appeal to a broader audience, so Star Snore-iors would connect with it too.

The final keynote talk track struck a solid balance between the Star Wars enthusiasts and…the rest of us. In hindsight, our tag-team approach worked better than we imagined. We delivered a fun, relatable, and highly informative keynote that our clients loved—and so far we haven’t heard of one person who fell asleep lost in space.